Files and drives
Data recovery in Oshawa & Whitby
Missing files, a computer that will not start or a drive that is no longer recognized? Tell us what happened so we can discuss the available recovery options. We help households and small businesses assess lost-data problems without promising that every file can be recovered.
What needs recovering?
Important documents, business records, photos and other files can become inaccessible for different reasons. A deleted folder, a damaged operating system and a physically failing drive need different approaches. Describe the symptoms before trying another fix.
Useful details for your first call
- The computer or storage device involved.
- What happened just before the files disappeared.
- Whether the device is detected and any messages or unusual symptoms.
- Which files matter most, whether a backup exists, and what has already been tried.
Do not email private files, passwords or access codes with the initial inquiry.
Understand the options before proceeding
The condition of the device determines what is practical. We will discuss the next step, whether access to the equipment is needed and the proposed scope before work begins. Recovery is not guaranteed; the aim is to give you a clear assessment and a sensible way forward.
Protect the files you recover
Once the immediate problem is resolved, we can discuss backups for the files and computers you rely on. For a business, connect recovery planning with ongoing computer and network support.
Call to discuss the missing files.